Effective: December 4, 2013
- What personally identifiable information is collected by Access Health through the Site;
- How Access Health uses this information;
- With whom Access Health may share this information;
- What types of security procedures are in place to protect the loss, misuse or alteration of information under Access Health’s control; and
- How you can correct any inaccuracies in the information.
II. HOW WE USE THE INFORMATION WE COLLECT
As a reminder, Access Health does not create, receive, maintain or transmit any of your protected health information. We may use the information we collect through the Service to provide the Service and fulfill the immediate purpose for which it was requested, and for other purposes, which may include:
- Providing, administering and communicating with you about products, services, events and promotions (including by sending you newsletters, coupons and other marketing communications).
- Processing, recording and tracking your purchases and payments.
- Processing, evaluating and responding to your requests, inquiries and applications.
- Managing our customer information databases.
- Creating, administering and communicating with you about your accounts.
- Customizing your experience with our Service.
- Operating, evaluating and improving our business (including developing new products and services; managing our communications; performing market research, data analytics and data appends; determining and managing the effectiveness of our advertising and marketing; analyzing our products and services; and performing accounting, auditing, billing, reconciliation and collection activities).
- Protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure and quality.
In addition, through information that is collected in an automated way (see above) we track users in the aggregate and gather broad demographic information for aggregate uses. Such automated information is not linked to personal information and is not intended to be used to personally identify any user. This information is used solely for internal purposes to help us improve the experience of our users. We may share this information with any third parties.
III. DISCLOSURE OF INFORMATION TO THIRD PARTIES
The privacy and confidentiality of your information is important to Access Health. We share your information with third parties only if we have your permission or under the following circumstances.
Service Providers. We may share your information with third parties who perform services on our behalf. These third party service providers are contractually required or bound by law to protect your personal information and are permitted to use it only in accordance with the terms of our service agreements with them.
Business Transfers. Your information may be disclosed as part of any merger, acquisition, sale of company assets or transition of service to another provider. In the unlikely event of an insolvency, bankruptcy or receivership, your information also may be transferred as a business asset. If Access Health is involved in a transition of service to another provider, merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a conspicuous notice on our website, which will include any choices you may have concerning your information.
Passive Anonymous and Aggregated Non-Personal Information. You agree that we may share with third parties passive, anonymous and non-personal information about you that is aggregated and is not intended to allow these third parties to identify you. This non-personal information is usually obtained through automated means as described in Section I.B. above.
IV. PROTECTED HEALTH INFORMATION
Under the Health Insurance Portability and Accountability Act (HIPAA), protected health information includes any information about the health status, provision of healthcare or payment of healthcare that can be linked to a specific individual. In connection with its provision of the Service and the Site, Access Health does not create, receive, maintain or transmit any of your protected health information on behalf of a covered entity (e.g., healthcare providers, health plans and healthcare clearinghouses) or a vendor to a covered entity (known as a business associate under HIPAA). Access Health has partnered with third parties who arrange for the provision of the healthcare services you may receive through your use of the Service and Site.
These physicians and third parties have certain obligations under HIPAA to maintain the security and confidentiality of your protected health information. If you have any questions concerning how these third parties use and protect your medical information, you may contact us at: email@example.com.
V. ACCESSING OR CHANGING YOUR PERSONAL INFORMATION
Access Health allows you to change or correct inaccuracies in your personal information by logging into your account and making changes. If you need any assistance with changing or deleting your personal information, you may contact us at:
Access Health Group,
4929 Bethesda Avenue,
Bethesda, MD 20814
VI. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
Third-Party Links. The Service may contain links to third-party websites or applications. Please be aware that Access Health cannot control and is not responsible for the information-collection practices of such websites or applications, which may differ from those of Access Health. We encourage you to review and understand the privacy policies and terms and conditions of these web sites applications before providing any information to them.
Data Security. We maintain a variety of commercially reasonable safeguards designed to protect your information from unauthorized access and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems.
You should be aware, however, that Access Health has no control over the security of other websites or applications that you might visit or use even when a link to those websites or applications is available in or through the Service. If you share your computer or wireless device or use a computer or wireless device that is accessed by the general public, remember to sign off and close the web browser when you have finished your session. This will help to ensure that others cannot access your information.
We want you to feel confident using the Service. However, no system can be completely secure. Therefore, although we take commercially reasonable steps to secure your information, we do not promise, and you should not expect, that your information or other communications always will remain secure. In the event of a breach of the confidentiality or security of your personal information, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the e-mail address(s) we have on record for you.
When registering for access to a secure area of the Site, we will ask you to select a username and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the registered site and close your browser window when you have finished your session. This is to ensure that others cannot access your personal information and correspondence when accessing your computer.
You should also take care with how you handle and disclose your personal information. Please refer to the Federal Trade Commission's Web site for information about how to protect yourself against identity theft.
If you have any questions about the security of our Site, you can send a message to the webmaster at firstname.lastname@example.org.
Children. The Service is not intended for persons under the age of 18. Access Health does not knowingly market to, or solicit information, accept service or collect information from any person under the age of 18. If Access Health becomes aware that any person submitting information to the Service is under the age of 18, we will attempt to disable the account and any related information as soon as possible. We require that only persons 18 years of age or older use the Service. By using the Service, you hereby represent that you are at least 18 years old. Any ratings for Services provided by a third party shall have no bearing on this limitation.
Access Health Group,
4929 Bethesda Avenue,
Bethesda, MD 20814